PRIVACY POLICY

Last Updated: 30 September 2026

Introduction

At Wayfinder Risk & Safety, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our website or contact us.

By using this website, you agree to the collection and use of information in accordance with this policy.

What Information We Collect

We may collect the following personal information when you:

Complete a contact form
Send us a message through the website
Request a free discovery call
Contact us directly by email

The information we collect may include:

Your name
Your email address

How We Use Your Information

We use your information to:

Respond to your enquiries
Arrange and deliver free discovery calls
Understand your health, safety, training, or risk management requirements
Help you determine which services may best meet your needs
Communicate with you about services you have requested
Share information about relevant free resources, events, workshops, or services that may be of interest to you

We will only use your information for these purposes and will not sell or share your personal information for marketing by third parties.

Marketing Communications

From time to time, we may contact you about free resources, events, services, or updates that may be relevant to your interests.

You can opt out of receiving these communications at any time by contacting us or using any unsubscribe option provided.

Legal Basis for Processing

We process personal information under the lawful bases recognised by UK data protection legislation, including:

Legitimate interests, where you have contacted us about our services and we need to respond to your enquiry.
Consent, where you have chosen to receive updates, resources, newsletters, or other communications.

You may withdraw your consent at any time.

How We Store and Protect Your Information

We take reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or loss.

Your information will only be retained for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers where necessary for the operation of our business, including:

Website hosting providers
Email service providers
Appointment booking systems
Customer relationship management systems

Any third parties processing your information on our behalf are required to keep it secure and use it only for the purposes specified by us.

Cookies

This website may use cookies and similar technologies to improve functionality and understand how visitors use the site.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.

Your Rights

Under UK data protection legislation, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO)

For more information about your rights, please visit the ICO website.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact:

Wayfinder Risk & Safety
Email: info@wayfinder-risk.co.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page together with the revised date shown at the top of the policy.